Burnhamthorpe Animal Hospital - Mississauga Vet
Click here - Coronavirus (COVID-19) Information for Clients

Message to Clients

Due to the outbreak of the COVID-19 virus, we have been forced to implement changes at Burnhamthorpe Animal Hospital. We all need to do our part and work together to prevent the spread of the virus and in order to do this, we MUST practice social distancing and we MUST be vigilant about it. It is unfortunate, yet necessary to implement further measures. We MUST act if we want to keep our team healthy and remain open to help your pets in their time of need. As a result, we will no longer be allowing any clients into the hospital. Instead, once you have arrived, please inform us by calling 905-276-4083. At that time, if you have an appointment, we will either pick up your pet from your vehicle or take them from you at the hospital entrance. The Veterinarian will then call you on your cell phone to obtain a history and any other pertinent information regarding your pet. The Dr. will examine your pet with one of our team members. When the veterinarian has completed their assessment, they will call you with details and to arrange to bring your pet to you outside the hospital along with any necessary medications. We will follow the same protocol for medication and food pick up in not allowing clients into the hospital and delivering products to you outside of the hospital. Payment can be arranged through e-transfer, over the phone credit card, or the use of our wireless payment terminal on site. Although we do accept cash, it is not our preference during these times. We greatly appreciate your understanding and co-operation in helping us achieve our goal of remaining healthy and open during these trying times in order to help your pets in their time of need.

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